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Knowledge Base
Bunch of important information you should know
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Where to Buy
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1. ZIKTO WALK
(17)
What is ZIKTO Walk?
What kind of information can I receive from ZIKTO Walk’s display?
How do I update my firmware?
How do I check if I have the latest firmware?
What are ZIKTO Walk’s specifications?
2. ACCESSORIES
(4)
Can I buy straps separately?
Is it hard to change straps by myself?
Is the leather strap waterproof?
What are the sizes of the straps?
3. APPLICATION
(11)
What OS versions does the app support?
What languages does the app support?
What information does the app provide?
Does the app measure sleep patterns or running information?
Does the app sync automatically?
4. ORDER&SHIPPING
(4)
Where can I buy ZIKTO Walk?
How long does it take to receive ZIKTO Walk, once I’ve ordered?
Can I return or exchange the product?
How do I cancel my order?
5. WARRANTY&RETURNS
(2)
What’s your warranty/return policy?
How can I contact the Customer Support team?
6. TROUBLESHOOTING
(7)
I can’t register my ZIKTO Walk
My ZIKTO Walk does not sync with the app.
My LED display doesn’t seem to light up under the sun.
The time on my display is not correct.
The time is set to 00:00 on the display.
7. ZIKTO
(4)
What caused you to make ZIKTO Walk?
ZIKTO Walk was known as “Arki” during the Kickstarter campaign. What made you change the product’s name before launch?
What’s the meaning of ZIKTO?
What’s the ultimate goal of ZIKTO?